The complete supplier platform: intelligent AI, expert human agents, and seamless integrations—transforming every vendor interaction into operational excellence.
Spin up a live consumer agent for your product
🔒 No credit card required. Your test agent is built using USDA data combined with your website content—upgrade to your full enterprise data anytime.
Our team will review your request and send your personalized agent link within 2 business days.
What happens when procurement teams deploy SupplierEdge.
Suppliers call about invoice status. They email about payment timelines. They submit tickets about program requirements. Your team is buried—and your best vendors are frustrated.
Meanwhile, prospective suppliers can't get answers about how to work with you. Opportunities slip away.
"We went from 2,000+ supplier tickets per month to under 500 that need human attention. Our procurement team finally has time for strategic work."
One intelligent platform across every touchpoint—for existing vendors and prospective suppliers.
Payment terms, program requirements, compliance rules—all memorized.
Real-time data from SAP, Ariba, Oracle—accurate answers every time.
Support global suppliers in their preferred language.
Instant lookup: PO, invoice, payment status—no more waiting.
Walk prospective suppliers through requirements step by step.
Seamless escalation to humans with full context preserved.
From prospective vendor inquiries to existing supplier support—handled intelligently.
Status, discrepancies, submission issues, payment timelines
Payment terms, schedules, remittance details, banking updates
Compliance, certifications, documentation, policies
Registration, portal access, system integration, training
Supplier emails AP team. Waits 3-5 days. Sends follow-up. Gets partial answer. Calls. Left on hold. Frustrated.
Supplier asks via chat. Gets instant invoice status from SAP. Complex request? Routed to right person with full context. Resolved in minutes, not days.
SupplierEdge pulls real-time data from your ERP, routes tickets to your existing systems, and works alongside your current tools—not against them.
AI handles what it can. Humans handle what they should.
Invoice status, payment dates, program FAQs, portal help—resolved instantly without human touch
Complex disputes, contract questions, compliance issues → routed to the right expert with full context
Payment blocks, critical supply issues → immediate alert to procurement leadership
Multiple suppliers asking same question? Surface trends to improve processes
Average resolution time drops from 72 hours to under 10 minutes.
AI routes to the correct team 94% of the time—no more bouncing tickets.
Every interaction logged. Every trend surfaced. Complete audit trail.
SupplierEdge combines AI speed with human expertise. Simple queries are resolved instantly. Complex issues get the attention they deserve—with AI doing the prep work.
See How It Works →Stop managing five tools that don't talk to each other.
| Traditional Approach | Annual Cost | SupplierEdge |
|---|---|---|
| Supplier support FTEs (2-3) | $150,000–$225,000 | ✓ Augmented |
| Chatbot / IVR System | $15,000–$40,000 | ✓ Included |
| Ticket Management | $12,000–$24,000 | ✓ Integrated |
| ERP Integration Development | $50,000–$150,000 | ✓ Pre-built |
| Supplier Portal | $30,000–$60,000 | ✓ Included |
| TOTAL | $257,000–$499,000/year | From $36,000/year |
See how SupplierEdge handles your actual supplier scenarios. Live demo with your data.
We’ll show you SupplierEdge with your supplier scenarios.
đź”’ No commitment. See it working with your systems.
We'll reach out within 1 business day.